Shipping & Returns

Shipping

We ship to most parts of the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We might not ship to military addresses or forwarders.

We provide Free Delivery for orders over $500 within Hong Kong and Free in-store pick-up.

For international delivery, the shipping fee will be displayed on the checkout page.

Order(s) will be shipped within 2-3 working days after we have received cleared payment. We may cancel the order if we don't receive the payment within 7 days.

Acceptance of orders is subject to our sole discretion.

Import Tax/Duty/Clearance Fee

(Please contact us if you have any questions on Import Tax/Duty/Clearance Fee.)

The item may be subjected to customs import tax/fee when it enters your country.

By buying internationally, you are considered an importer. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

These charges are normally collected by the delivering freight (shipping) company or when you pick the item up - do not confuse them for additional shipping charges.

Return Policy

We aim to provide you enjoyment and satisfaction when you shop on our online store. However, in case you would like to return an item, the following is the return policy:

No return / refund on New Items.

For Used Items

*We will charge a 10% restocking fee to cover the costs of transaction processing, shipping, and labor. This fee may apply if you refuse delivery or as a result of delivery exceptions, as well as from a typical return. Items must be returned in the same condition as originally shipped.

Local Delivery within Hong Kong:

Please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return the items from your order.

International Delivery:

For Used Items, We offer return within 30 days of delivery for a refund. A full refund will be given, together with the return postage, if the return is a result of our error(you received an incorrect or defective item and etc.,). The item returned to us must be in the same condition as you received it.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it , and the time it takes the payment provider to process the refund.

Please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return the items from your order.